Filing a Freight Claim
How to use the BOL to file a freight claim.
Generate your BOL
Free · No signup · PDF download · VICS-format
Overview
The BOL establishes carrier liability under Carmack Amendment. Notations (damaged, short, refused) on the consignee copy are the basis for claims.
Key fields
- Damage/shortage notation on POD
- photos of freight
- packing list reference
- claim form
Common mistakes
Signing 'received in good condition' without inspection, no exception noted on POD.
Filing a Freight Claim — FAQs
- What's special about a filing a freight claim BOL?
- The BOL establishes carrier liability under Carmack Amendment. Notations (damaged, short, refused) on the consignee copy are the basis for claims.
- What fields must I include?
- Required fields for filing a freight claim: Damage/shortage notation on POD, photos of freight, packing list reference, claim form.
- What are common mistakes?
- Signing 'received in good condition' without inspection, no exception noted on POD.
- Is this BOL legally binding?
- Yes — under 49 USC §14706 (Carmack Amendment) and 49 CFR §373.101 the BOL governs interstate carrier liability and is enforceable as the contract of carriage.
- Can I file a claim using this BOL?
- Yes — exceptions noted on the consignee's signed copy (POD) form the basis for freight claims under Carmack.
Related guides and concepts
- Owner-Operator Shipment
BOL practices for owner-operators
- Less-Than-Truckload (LTL) Shipment
How to fill out a BOL for an LTL shipment
- Hazardous Materials Shipment
How to fill out a hazmat BOL
- Electronic Bill of Lading (eBOL)
- House BOL vs Master BOL
- What is a Bill of Lading?